# RunaboutX pilot with a California trucking fleet

A California trucking fleet used RunaboutX during a 14-day pilot from October 1–14, 2026. The fleet shared the following feedback about dispatch work, team productivity, and customer experience.

## What the fleet said

> “RunaboutX has made our dispatchers significantly more efficient. With fewer repetitive follow-ups and manual tasks, each dispatcher has more time to focus on what matters—keeping loads moving and customers happy. It’s made daily operations less stressful, improved team productivity, and helped us deliver a smoother, more reliable experience for our customers.”

**A California trucking fleet**
Pilot: October 1–14, 2026 · 14 days.

## Dispatcher efficiency

The fleet reported that its dispatchers became significantly more efficient. Its feedback connects that improvement to fewer repetitive follow-ups and manual tasks, leaving more time to focus on keeping loads moving and customers happy.

## Daily operations and team productivity

The fleet described daily operations as less stressful and reported improved team productivity. These are the customer's observations from the pilot period.

## Customer experience

The fleet also reported a smoother, more reliable experience for its customers. Its testimonial describes the connection between time at the dispatch desk and attention to the people depending on a load.

## Evaluate the workflow for your fleet

RunaboutX is an [AI-native TMS available to trucking fleets](/ai-tms/). Start with a representative load and one task your team repeats every day. During a demo, review the available workflow, the points where a person makes decisions, and the connections your operation needs.

Use the [dispatcher workload guide](/resources/learn/reduce-dispatcher-workload/) to record your own time, interruptions, and rework before evaluating a change. For regional requirements, see [TMS for North American fleets](/solutions/carriers/) and the [US and Canada checklist](/resources/guides/north-american-tms/). [Book a demo](/#contact) to discuss your operation.

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Canonical: https://www.runaboutx.com/resources/case-studies/fleet-pilot/
Last reviewed: 2026-10-14